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Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...

The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

The way we work has changed. Modern organisations are putting together new technology systems that allow...

Organizations around the world are trying to keep up with the rapid pace of change in their industry....

Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous...

Discover how you can dramatically reduce the time your business spends on its annual plan or budget,...

Discover the 8 mega trends in the public sector. Why the public sector has a golden opportunity and how...

How can you build resilience in your organisation to ensure your business thrives for the long haul? Findings...

The pandemic has changed the way many people buy their groceries. With the rise of online shopping, grocery...

There's no question that 2020 was a challenging year. The pandemic placed an enormous strain on the global...