Latest Whitepapers

How to monitor ESG goals—and put them at the heart of your business
Business leaders are placing an increased emphasis on their environmental, social and governance (ESG)...

Cashing in on Digital Disruption: How to keep up in the banking sector
61% of Senior IT and Digital Leaders believe that human interaction will not be necessary in retail banking...

A Planning Guide for Media Organizations
As the world continues to change, media organizations that want to stay ahead must quickly learn how...

The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Deloitte - Crunch Time Finance 2025 ebook with Oracle Forward
In this rapidly changing environment, CFOs must build digital finance teams that can work faster, grow...

Benefits of cloud-based EPM for FPandA
Unlock the potential of financial planning and analysis. In the digital economy, financial planning and...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

The Ultimate Guide to Integrated Business Planning
Every business plans, but not every business excels. What separates the thriving businesses from the...

Your guide to moving to a usage-based business model
Customers don't want to own anymore – they want to use. The market has become a subscription economy...

How to Choose an E-Signature Solution
The benefits of e-signature technology are far reaching. Today, e-signature technology is used around...

Plan to Win: Achieving business agility in the age of urgency
Learn how leaders make better decisions, faster. Join leaders from nonprofits, manufacturing, insurance,...

How to Build a Supplier Invoice Policy
Many people are involved in the invoice process (not just AP!) and it can be hard to keep the ball rolling...
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