Our digital world is generating a massive explosion of data coming from multiple communication channels....

NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible,...

Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...

Enterprises must continuously change to keep ahead of the competition, reduce silos, improve connectivity...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Hospitality finance teams need a complete view of the business to help their organizations stay ahead...

More often than not, non-compliance and financial misconduct can be caught before it results in substantial...

Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...

There's no question that organisations (and individuals) faced many challenges in 2020, both new and...

Learn how your peers approach strategic business partnerships. In today's rapidly changing world, strategic...

As organistions move towards a more distributed workforce, the traditional perimeter of the office network...

The way we work has changed. Modern organisations are putting together new technology systems that allow...

Whether they result in fraudulent wire transfers, misdirected payments, diverted payrolls, supply-chain...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...