Despite the economic devastation brought on by the Pandemic – an event that forced 4.8 million Europeans...

Attacks on your data are getting trickier, and insider threats are on the rise. More than half of IT...

Today's email threats are wide-ranging and ever-evolving. Organisations are moving to the cloud. And...

Investing in technology to optimize your finance functions may not be the silver bullet you think. Many...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

All business processes rely on agreements — whether those are agreements between business units, clients,...

Compare your transformation progress to industry peers. Planning, budgeting and forecasting have taken...

Today, supply chain disruptions are everywhere. Inbound, securing raw materials, parts and products can...

Is it time to re-examine the way your accounts payable team handles supplier invoices? This guide lays...

A few years ago, a proactive prevention-based security posture was more an aspiration than a reality....

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

Leeds-based Pharmacy2U Ltd was the first dedicated internet and mail order pharmacy in the country, and...

Many financial services firms have automated the vast majority of key processes and customer experiences....

In a fast-changing modern world, higher education institutions take pride in values and visions that...