For the first time in 2019, the World Health Organization included 'burnout syndrome' in its International...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

As dispersed workforces became the norm and the number of secure messaging applications being used to...

Your business runs on content — but that content is under constant threat, both from malicious hackers...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Adobe recently commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to help...

As organistions move towards a more distributed workforce, the traditional perimeter of the office network...

Helping you visualise clinical healthcare innovation, and the future of personalised experiences in the...

If you're spending money on a payroll service provider, you shouldn't have to waste time worrying about...

Vijf nieuwe manieren waarop uw HR-afdeling overeenkomsten beter en efficiënter kan afhandelen, van indiensttreding...

In this report by The Chronicle of Philanthropy, learn key elements for nonprofit financial stability—from...

Travel and tourism are back on the move. Demand is significantly increasing for both domestic and leisure...

Best-in-Class companies are implementing cloud solutions that connect their back-office, ensuring that...