More than 90% of cyberattacks start with email. But as organisations continue to shift their systems...

Our ‘HR in the moment' research series polling HR leaders, c-suite and employees from across the globe,...

Planning a billing platform upgrade? Usage Engine, our purpose-built usage data management software,...

Payroll is the lifeblood of your business, so it's natural to feel nervous about anything that threatens...

Nonprofit finance transformation is not really about technology. It's about your mission —and how to...

Organisations are moving to the cloud and must support today's remote and distributed workforce. For...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Migration to the cloud is not merely a journey, it's a major step toward business transformation—and...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

New technology can be a scary thing. New processes to learn, new systems to teach your team and new ways...

To win in the digital era, companies are seeking new ways to build apps and services, connect previously...

Business agility is now a determining factor for success in today's data-driven, fast-paced world. To...

A business' ability to create value stems from its ability to make wise decisions based on sound knowledge...

Your ERP system might be chugging along, but it can't cope with the increasing demands you have from...